Returns & Exchanges

At OLLY, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel in its original packaging. If your new fashion find isn't the perfect fit, we are here to help you find an alternative or process a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached and include the printed return slip inside the box.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.